Customer Services Role - Norwich, United Kingdom - Match the Cash Ltd
3 weeks ago
Description
Customer Services - Norwich City Centre
£21k-£28k + OTE £5k commission (uncapped) based on performance
-
WANTED_.....
Truly
Outstanding
Team
Members
to
join
our
team.
THE
NUTS
AND
BOLTS OF THE ROLE
- Being the first person our customers talk to once they have made a loan enquiriy via our website. Cold calling really isn't our gig
- Supporting and understanding our customers needs in achieving their personal loan requirements is a given.
- Managing and prioritising your workload whilst meeting quality, performance and regulatory requirements.
OUR PERFECT TEAM MEMBER.....
This is a telephone based role, so of course we expect you to be a fantastic communicator along with treating our customers in the most professional manner at all times.
Showing you care by offering excellent customer service, an eye for detail and have the drive not only to meet targets but exceed them.
We don't want average people (sorry, we are quite picky). We want to get the best people out there to join our team. It's important that you grow with us too, so training and support will be given. If you are wanting career progression, then we will ALWAYS recruit from within as our first option.
So if you are still reading this thinking 'Yes, this could be the place for me', have some sales experience or think you would be an asset to the GML team and really want to work in a fast paced office with a great team of people, then we would love to hear from you.
Salary:
£21,000.00-£28,000.00 per year
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Education:
- A-Level or equivalent (preferred)
Experience:
- Direct sales: 3 years (preferred)
Work Location:
In person
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