Order Management Administrator - Bromsgrove, United Kingdom - Carrier Klimatechnik GmbH

Carrier Klimatechnik GmbH
Carrier Klimatechnik GmbH
Verified Company
Bromsgrove, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Date Posted:


Country:

United Kingdom


Location:

TCUK Bromsgrove, Units 7 & 8, Topaz Business Park, Topaz Way, Bromsgrove, Worcestershire B61 0GD UK


Role:
Order Management Administrator


Location:

Bromsgrove


Contract type:
Full time, initial 12 month contract


Build a career with confidence
Carrier HVAC now has an opportunity for an

Order Management Administrator, based from the

Bromsgrove office. This is an initial 12 month contract, with a view of going permanent.


What will I be doing?


You will form part of our Order Management team and be responsible for resolving basic customer queries, billing complaints, obtaining customer names, addresses, and billing information, product numbers and specifications of items to be purchased.


  • Answering basic customer inquiries on product availability, maintenance, and the status of orders.
  • General administration support
  • Resolves basic customers' service or billing complaints.
  • Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Requirements:


  • Previous admin experience
  • Strong communication skills verbal and written
  • Time management and organisational skills
  • Commitment to customer service excellence and best in class results.
  • Good problem solver
  • Someone who is not afraid to get stuck in
  • To be confident and articulate

Benefits
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

  • Very competitive salary
  • 25 Days Holiday + bank holiday
  • Company Pension
  • Career progression we love to build and nurture talent from within, therefore we'll work with you to achieve your longterm career aspirations
  • Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources.

Our commitment to you


As an employer of choice, we strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers.

In short, Carrier's greatest assets are the expertise, creativity and passion of our employees - and we're excited for you to join the team.

Our greatest assets are the expertise, creativity and passion of our employees.

We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers.

We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation.

We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better.

This is The Carrier Way.

Join us and make a difference.


Carrier is An Equal

Opportunity/Affirmative

Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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