Senior Service Improvement - London, United Kingdom - Lambeth Council

Lambeth Council
Lambeth Council
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Senior Service Improvement and Business Transformation Lead

PO9:
£69,258 per annum incl. London Weighting, rising in annual increments to £73,818


Secondment / Fixed Term (18 Months)

Hybrid / Full Time


We are excited to announce an 18-month secondment opportunity for a dynamic and result-oriented individual to join us as the Senior Service Improvement and Business Transformation Lead in Housing.

This role is a key component of our Housing Transformation and Service Improvement Programme, aimed at delivering better services to our residents.


About the Programme:


This role is an integral part of our initiative to transform and improve housing services within the London Borough of Lambeth.

In this role, you will work collaboratively with existing teams in the Housing Directorate, combining your innovative ideas and approaches with their extensive knowledge and experience.

Together, you will be making impactful changes that resonate directly with the needs and well-being of our residents, aligning with our commitment to community-focused service improvement.


Role Overview:


We are looking for bright doers - individuals who are focused on delivery, adept at evidence-based problem articulation, solution development, and implementation, all with transformation and service improvement in mind.

This role is less about formal programme management methodologies and more about hands-on delivery and making tangible improvements in our services.


Key Accountabilities:
Your primary focus will be on strategically leading service improvement initiatives, using data analytics for actionable insights, and managing complex, high-impact projects from inception to completion

  • Experience and Knowledge: What we value most is your proven track record in delivering results, your ability to navigate complex service improvement initiatives, and your substantial knowledge of improvement techniques
**Why Lambeth:
- *
  • Fantastic, modern working environment in the awardwinning Lambeth Town Hall and Civic Centre buildings
  • Competitive Salaries
  • Up to 35 days annual leave, dependent upon continuous service
  • 5 Minutes from London Underground and excellent transport links into the centre of London
  • Hybrid/Flexible working
  • Cycle to Work Scheme (including City Bike Hire scheme)
  • Attractive Local Government Pension Scheme
You will be required to undertake a Cifas check. Further information can be found here Cifas


Job Description and Specification

Closing Date:
Sunday 10th March 2024 at midnight


  • Lambeth aims for quality services and equal opportunities for all and is committed to safer recruitment._

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