Marketplace Consultant - Manchester, United Kingdom - Amazon UK Services Ltd.
Description
For this position, we expect:
- BA/BSc degree or equivalent experience including 1+ years of sales or account management experience in E-Commerce, retail technology, SaaS, or software
- Strong analytical skills including Microsoft Excel
- Proven ability to successfully influence at all levels within an organization, particularly at the executive level
- Demonstrated success in exceeding sales targets using a consultative, solutions focused approach
- A passion for developing an engaging customer user experience and ability to translate customer needs into business and product requirements
- Superior communication and presentation skills
- Ability to thrive in an ambiguous environment
Since 2000, Amazon has offered virtual shelf space to individuals and companies of all sizes, helping businesses reach hundreds of millions of customers every day, worldwide.
As a Marketplace Consultant, you will advise a portfolio of 12-14 businesses and help them grow fast by mastering the fundamentals of selling on Amazon.
Given the early stage of this program (founded 2021), you will have the opportunity to take ownership in various projects, help evolve the program and develop expertise in a focused topic area.
You will also closely collaborate with Amazon colleagues on a national and European level.Job Summary:
Are you interested in innovating to deliver a world-class service to Amazon's Selling Partners? The Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection and convenience across their business.
Our team will invent and innovate across technology, processes and people to grow the program, improve seller engagement and satisfaction and enable scalable growth solutions through direct cooperation with our teams across the EU.
SAS is seeking a dynamic and motivated Marketplace Consultant to develop Selling Partners and to help grow our newly launched Paid Services programs.
The Marketplace Consultant is responsible for working with a group of 12-14 Selling Partners, offering support with creative marketing and advertising, optimizing supply chain, and strategizing deal plan to drive sales.
This is an opportunity to shape a key growth program in Amazon's EU marketplace and support the growth of our medium and large Selling Partners.
The Marketplace Consultant will be responsible for building long-term relationships with decision makers. You will work closely alongside colleagues in Europe, and have many opportunities to develop your career at Amazon.Key job responsibilities
- Manage a portfolio of 1214 Selling Partners to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes.
- Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers' potential.
- Implement and track metrics for recording the success and quality of the sellers in your Selling Partner portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity.
- Identify, qualify, and engage with prospective Selling Partners for SAS based on a clear understanding of our Selling Partners and their needs.
- Understand and utilize CRM tools, such as Salesforce to track all pertinent account information and sales progress.
- Prepare and deliver business reviews to your clients
- Develop a thorough understanding of the Amazon Marketplace ecosystem
- Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis.
What Our Marketplace Consultants Say About the Role:
- "We fill the gap for sellers by providing consultative services as Amazon experts. Internally, we collaborate with a fabulous team across Europe to develop our program as we deliver it."
- "As a Marketplace Consultant, I have the opportunity to work with 12-14 medium to large enterprises within the Amazon Marketplace. I am able to get to know each of the selling partners I work close
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