Schemes Administrator - Penrith, United Kingdom - BESA

BESA
BESA
Verified Company
Penrith, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The Competence & Compliance Department operates certification and registration schemes for businesses and personnel operating in the building engineering services industry under the following group companies: BESCA Ltd, Engineering SKILLcard Ltd and REFCOM Certification Ltd.


ABOUT THE ROLE
The post holder is responsible to the Head of Operations.

The purpose of this role is to provide administration support to ensure the efficient and effective administration of BESCA related activities and other cross scheme duties as defined by the Manager.


Key Duties

  • General administrative duties to be carried out to assist the daily running of the BESCA department with the use of Microsoft Outlook, Word and Excel.
  • Contract reviews for businesses prior to audit.
  • Coordination of audit activities including scheduling, client and auditor liaison
  • Responding to queries by telephone from scheme applicants and members of the public, providing advice and direction as appropriate.
  • Month end activities as defined in the procedure manual.
  • Maintaining service levels and ISO9001 quality standards.

ABOUT YOU

Qualifications, Skills & Attributes - Essential**:

  • GCSE Grade C or above (or equivalent) in Maths and English.
  • Excellent verbal, written, telephone and interpersonal skills.
  • Excellent organisational skills, including the ability to work to deadlines.
  • Excellent time management skills.
  • Ability to work in a busy environment.
  • Customer focused.
  • Eager to learn new skills.
  • Ability to work as part of a team.
  • A respect for confidentiality.
  • Selfmotivated.
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