Trainee Accounts Assistant - Warrington, United Kingdom - Urban Empire Recruitment

Urban Empire Recruitment

Verified Company

Warrington, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Graduate Sage Support Consultant

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Location: Warrington (remote working)

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Salary:
£18,000 - £20,000 per annum based on experience
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Job Type: Full Time, Permanent

Urban Empire Recruitment has partnered with a company that specialises in implementing accounting systems on Cloud Infrastructure. We're looking for a graduate who'd like to turn their knowledge of accounts into systems-based direction.

You'll be put on a training course to learn your trade and work closely with other consultants in a structured graduate scheme.

You'll be reporting to the Operations Director who'll set out clear goals and objectives and work with you to deliver the best service to your clients.

It's a challenging and fast-paced environment that offers a career not just a job with fantastic progression opportunities.

Professional / Personal Skills & Expertise:

Work with the sales team to provide a technical resource to the sales process, including joining calls and performing demos.
Gathering system requirements through a scoping process with clients
Creating scope of work documents and pricing the project accordingly
Define the project plan and create a solution definition document to outline the project.
Ensure the project plan in the project management software is accurate.
Work with clients of all levels throughout the business, being able to discuss the project at different levels depending on the client's role within the business.
Troubleshoot issues during and after the project and provide timely and effective resolutions.
Set clear and concise objectives with colleagues and clients and work towards them with a methodical and collaborative approach.
Be mindful of the customer experience as well as the budget of the project.
Travel to head office when required as well as client sites
Work to current process whilst continually looking for ways to improve both the general processes and my individual methodologies
Effectively prioritise workload depending on business needs.
Help test the system by using tests scripts and writing test scripts for custom functionality.
Deliver training to clients throughout and upon completion of the project.
Create a handover document of the project to outline important information, including Custom Functionality, Terminology changes, Issues encountered with fixes, Approval matrix, Custom user permissions.