Remote Customer Service Representative - London, United Kingdom - Sensée ltd

Sensée ltd

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role:

Are you seeking a permanent remote career that is either 30, 35 or 40 hours a week
AND on a flexible booking basis?
Do you live in Northern Ireland?

We are proud to continually partner with
Bupa the prestigious global healthcare provider.
We are united in our
passion to provide industry leading
customer service helping people live longer, heathier, and happier lives.

Do you have high levels of
empathy and like to
exceed customer expectations? As the face and heart of Bupa, you will be fully supported, be part of a strong team ethic and make a difference in all you do.

About Us

As a leading and trusted outsourcer in the Customer Service industry, we represent and support major brands deliver an exceptional customer experience.

Sensee take the human approach and provide freedom to work in a pioneering environment driven by conscience. We care about our people, our planet, our communities, and therefore we have been fully remote since 2004. Accessible, low carbon footprint careers for everyone

About the Role of a Customer Service Representative for Bupa

The Benefits

Select either 30, 35 or 40 hours per week
Book working hours on a flexible booking basis aligned to Bupa requirements
Train remotely on a fulltime basis
No commute or dress code
30 days holiday (pro rata for part time)
Increasing holidays based on length of service
24/7 Employee Assistance Programme
Perkbox (Online discounts)
Pension scheme
Inclusion in the Bupa bonus scheme (T&Cs apply)

About You:

Impressive IT skills, with the ability to multitask
Superb rapport building skills
Amazing levels of active listening, empathy, and resilience
Excellent verbal and written communication skills
Thorough approach to following account processes
Previous experience in a customer facing support role
Enthusiastic team player, always ready to take up the next challenge
Able to attend remote fulltime training
Can provide a dedicated home working space that offers safety and comfort
Cooperative in providing own IT setup in a way that minimises environmental impact
Fantastic approach to utilising internal engagement tools to thrive, have fun and progress on the career ladder

About Us:

**As part of our values, we are committed to supporting inclusion and diversity. We actively celebrate colleagues' different abilities, age, sexual orientation, ethnicity, faith and gender. Everyone is welcome and supported in their career development with Sensee.