Housing Assessment Officer - Bournemouth, United Kingdom - BCP Council
Description
Housing
Housing Assessment Specialist - 12 month maternity cover
Want to help to help provide advice and support to people with housing difficulties?
We are looking for enthusiastic Housing Assessment Specialists to join our dynamic & innovative team providing housing advice & support to residents with housing problems.
Experience of working with people in an advice or problem-solving capacity is required and we will offer opportunities for training and professional development.
This role will challenge you every day to use your excellent customer service and problem-solving skills within a supportive and motivated team, helping people in often complex and difficult situations.
If you can:
- Communicate effectively, to _really _understand how to help people to resolve their housing situation
- Manage a caseload of households often with complex needs effectively within competing demands
- Collaborate with residents, other services and your colleagues & help them to find a lasting solution to their problem
- Understand homelessness prevention and support, proactively working to prevent housing crisis.
Hybrid Working Opportunities and Flexible Working Available
- This post is covered by Part 7 of the Immigration Act and therefore the ability to speak fluent English is an essential requirement for the role_
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