Legal Assistant - Gloucester, United Kingdom - Equilaw

Equilaw

Verified Company

Gloucester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Role
This role is primarily about delivering first class customer service to our clients over the telephone.

New to Equity Release? Don't worry, we will provide you with all the right tools and training needed so you can succeed in your new role.

You will be welcomed into a dedicated team led by one of our experienced Team Managers. Under their supervision you will assist the team in processing equity release cases from the beginning through to completion.

We are focused on improvement - improving our customer service journey whether it be through IT innovation or other suggestions made by any of our team, we have an open door policy and proven staff suggestion scheme.

We encourage our staff to feedback their suggestions so we can make positive changes and keep our promise of continuous improvement.

We have grown considerably over the last 12 years and due to increased workloads we are looking to recruit further Legal Case Assistants to join our team on our ever improving journey.

If you thrive on working in a fast-paced customer focused environment we would love to hear from you.

Opportunity for progression

Our ethos is "we promote from within". With hard work the right person would typically move from Case Assistant to Case Manager within 612 months.
We can also offer opportunities for staff to move into supervisory roles as well as potential opportunities with our sister firm Thomas Legal.

Criteria

Hold GCSE Maths and English grade A-C.
Competent using Word, Excel and Outlook.
Experience working within a service driven administrative team.
Passion for delivering excellent customer service.

Benefits

A comprehensive flexible benefits package to all staff including a flexible holiday scheme, life assurance, a health care cash plan and Perks at Work.
Teambuilding, sporting and social events throughout the year.
24 days annual leave plus your birthday off, plus additional annual leave for long service including a one month fully paid sabbatical.
Employee recognition awards.
Study Support Programme.
Discretionary annual bonus.
Discounted corporate gym membership & wellbeing programme.

Salary:
£19,000.00 per year

Application question(s):