User Researcher - London, United Kingdom - Methods Business and Digital Technology

Methods Business and Digital Technology

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

£40,000 - £50,000
About us
At Methods we are not afraid of making mistakes; we aim to learn from them. We strive to create a supportive environment for colleagues, and we also aim to have fun.

We have established communities of practice that you will be able to join that create a supportive internal environment alongside your client work.

We are growing our teams across the company and would love to talk to you about becoming a part of Methods.

Your role We are recruiting for a User Researcher on a permanent basis. You will have a passion for understanding and championing the user.

Your responsibilities will include:

Championing the the user
Planning and conducting user research, developing recruitment briefs, analysis and presentation of findings
Collaborating with the product team to turn research findings into prototypes and features that meet the user need
Presenting research findings, user insight and recommendations to the product team
Promoting user centered design principles and best practice within government
Designing, scripting and analysing quantitative surveys
Undertaking qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping
Managing daytoday operations with usability and market research agencies with accountability for schedules, value for money and deliverables

Requirements:

Skills we are looking for

Knowledge, experience and passion for user centered design practices
Experience undertaking user research and gathering user requirements
Experience working in agile multidisciplinary teams, including designers and developers to build digital products and services
Confidence developing user personas and journey maps

We know not everyone will have all of the skills we are looking for.

We are happy to support you to grow your skill set and experience through our training budget, working with our experienced teams and mentoring.

Additional skills and behaviours Skills that would also be useful in this role include:

Working in an agile environment
Advocating for fully accessible and inclusive services
Taking a proactive approach to addressing environmental issues, embedding environmental responsibility in practices and standards, and encouraging clients to consider innovative solutions within the scope of work
Taking a proactive approach to diversity, equity and inclusion internally and with clients

Benefits:

Benefits:

Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year
Pension: 4% employer contribution and 5% employee contribution
Discretionary bonus: based on company and individual performance
Life assurance: 4 times base salary
Private medical insurance: noncontributory (spouse and dependants included)
Worldwide travel insurance: noncontributory (spouse and dependants included)
Enhanced maternity and paternity leave after 18 months service