Customer Insight Analyst - London, United Kingdom - Harnham

Harnham

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

**CUSTOMER INSIGHT ANALYST
UP TO £50,000 + BENEFITS
LONDON**
OVERVIEW

You will work as a Customer Insight Analyst for a leading retailer to help internal clients explore new ways of communicating with their customers.

THE ROLE

Supporting the Senior Loyalty and CRM Insights Manager in analysis, finding and recommending opportunities, and scoping requirements with other internal teams
Work closely with the Data Science team to productionise your work
Supporting campaign optimisation and build models
Demonstrate a real understanding of how to translate business trends, challenges and opportunities into customercentric solutions
You will develop new ways of looking into their customers, their lifecycle, and how to measure success through KPIS

THE EXPERIENCE

Python or R (Essential)
SQL
Experience of explaining insights
Measuring the performance of customer communications across multiple delivery methods
Knowledge of statistics, linear algebra, probability theory, regression models, predictive models, clustering and segmentation
A passion for utilising data to drive behavioural change within a business

THE BENEFITS
The successful Customer Insight Analyst will receive up to £50,000 + benefits.

**HOW TO APPLY