Sales Team Leader - Manchester, United Kingdom - Connections Recruitment

Connections Recruitment

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sales Team Leader - contact centre.

NIGHT SHIFTS ONLY
£30-35,000 plus excellent OTE
This is an Australian based company, working on Australian hours, hence night shifts.4 days on, 3 days off 9pm-9am (flexible)

Continually assess the skill levels of your team collectively, implementing plans to enable and increase success.
Call monitoring
Support personal development planning
Inspire and motivate teams to achieve KPI
Individual coaching sessions for improvement
Define and introduce sales methodology
Collate and track analysis of effectiveness, customer experience and skill levels. Present back tracking to plan, further initiatives to achieve.

Qualifications, Experience, Skills & Attributes

Experience being responsible for the sales capability of a medium sized team
Ability to feedback on critical areas of skills within a team to Training Manager
Experience of helping with delivery of induction programs
Experience of different sales methodology and ability to introduce seamlessly
An eye for detail and effective record keeping.
Proven track record of reporting skills.
Excellent time and task management
A passion for helping others and delivering excellent levels of skill.
Understanding of basic business metrics and how they influence performance
Ability to work in a global team and autonomously.
A willingness to learn, develop and grow within your role.
High level of professional customer service & empathy