Service Coordinator - London, United Kingdom - Veolia

Veolia
Veolia
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Service Coordinator

Salary:
Up to £32,000 per annum plus Veolia benefits and pension


Hours: 40 hours per week, Monday to Friday


Location: 43 Devon St, London SE15 1AL


When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.

It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.


We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.


What we can offer you;

  • 25 days of annual leave
  • Access to our company pension scheme
  • Discounts on everything from groceries to well known retailers
  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  • One paid days leave every year to volunteer and support your community
  • Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing;

  • Report all service concerns
  • React to and manage customer queries and complaints
  • Implement service practices that meet the customers' needs
  • Ensure service delivery, in line with customer expectations;
  • Engage with interested stakeholders including the wider Veolia team or Management team
  • Ensure Veolia legal compliance on site
  • WTD and transport compliance
  • Provide clear, transparent and accurate reporting of daily debriefing
  • Lead, manage and develop all direct reports Communicate matters of business interest and importance to Drivers

What we're looking for;

  • Previous experience of operating within a similar industry; waste/transport/logistics
  • Able to demonstrate an understanding of transport compliance and WTD
  • Good communication skills specifically including drivers and frontline employees
  • Ability to organise a busy workload can operate at a fast pace
  • Working with a quality management system e.g. ISO
  • Managing transport compliance
  • Experienced IT Skills, MS Office 2000 and the ability to adapt to Google

What's next?


We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.


This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

Here at Veolia, we're proud to be known as an equal opportunities employer.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues.

So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.


Job Types:
Full-time, Permanent


Salary:
£30,000.00-£32,000.00 per year


Schedule:

  • Monday to Friday

Experience:


  • Managing transport compliance
: 1 year (preferred)

- waste/transport/logistics: 1 year (preferred)

- understanding of transport compliance and


WTD:
1 year (preferred)


Work Location:
In person


Reference ID:
JR10289
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