Customer Experience Receptionist - Bristol, United Kingdom - Vaillant Group U.K. Ltd

Vaillant Group U.K. Ltd
Vaillant Group U.K. Ltd
Verified Company
Bristol, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Part time
Description
WORKING AT VAILLANT GROUP.
TAKING CARE OF A BETTER CLIMATE.

  • Developing one of the most efficient heat pumps on the market. And turning the lights on only when needed.
  • Both count. Both are us.

Customer Experience Receptionist (part time):


  • WHAT YOU WILL DO
  • Reporting directly to the Customer Journey Manager, the successful applicant will largely focus on meeting and greeting customers face to face at the Centre as well as all aspects of enquiries and call handling.
  • The role will include ensuring that stock for training and display materials are replenished with current versions, ensuring the highest of standards are met whilst promoting training and brand loyalty awareness at every opportunity.
  • The role will also entail liaising with the Sales and Service staff as well as customers to ensure that clear communication is maintained to ensure the highest level of standards and customer service.
  • WHAT YOU BRING ALONG
  • Excellent communication and presentation skills.
  • Excellent people skills, ideally previous reception and customer service experience.
  • Flexibility with working hours from time to time to support business requirements.
  • Approachable and a passion for customer service.
  • Able to work independently and as part of a team.
  • General computer skills (Outlook, Excel, Word).
  • Knowledge and experience with Salesforce CRM (not essential).


  • WHAT WE OFFER

  • We offer a generous pension scheme which enables our employees to have greater financial security when they do retire.
  • For our employee's peace of mind, we provide a death in service benefit and the option of subsidised private health care.
  • We are passionate about the world we live in and climate change, for this reason we offer all employees the opportunity to join the cycle to work scheme.
  • We want to help all our employees reach their career potential to support this we provide extensive training for all employees.
  • We care about the health and wellbeing of our employees and have a Wellbeing programme in place to support them.
Amanda Smith

Vaillant

WORKING AT VAILLANT GROUP.
TAKING CARE OF A BETTER CLIMATE.

  • Developing one of the most efficient heat pumps on the market. And turning the lights on only when needed.
  • Both count. Both are us.
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