Warranty / Costing Administrator - Worthing, United Kingdom - Rossetts Commercials
Description
Warranty / Costing AdministratorThe below job description will be the duties of the role after training. You will be buddied up with another member of the team to provide you with any support you need. You will be taught how to complete the below duties throughout your training. The salary will be reviewed following completion of training.
MAIN PURPOSE OF THE JOB:
- To process daily customer/warranty and R&M invoices/claims in line with the Company and Manufacturer's policy and procedures
- To investigate and action customer/warranty queries/rejections.
MAIN RESPONSIBILITIES:
- Ensure that invoices/warranty and R&M claims are processed daily, accurately and in line with Company and the manufacturer's policies and procedures
- Ensure that queries/rejections are cleared promptly
- Maintain and file customer/warranty and R&M invoices/claims as required by the Company and the relevant correspondence and documentation
- Assist credit control/line manager in resolving of customer/MBUK nonpayment of debt/claims as and when required
- Ensure adequate stationery is maintained on site to ensure smooth running of the department
- Help the department when needed in answering the telephone within the target set by the Company to maintain a high standard to customers
- Attend training in house or externally as required to fulfil duties and to ensure skill is maintained in line with the job
- Provide assistance to the General Managers as required to ensure the smooth running of the section.
Experience
Previous experience in the Motor Trade Essential.
Hours: 45 Working Hours per week (Monday to Friday 08:00am to 06:00pm, 1 hour unpaid lunch break).
Benefits:
- 30 days annual leave (inclusive of bank holidays)
- Reward and recognition schemes (group profit share and additional annual leave)
- Up to £1000 staff referral scheme
- Sick pay
- Autoenrolment to company pension
- Death in service scheme
- Mercedes-Benz Training
- Treats throughout the year vouchers at Christmas and on your birthday
Job Types:
Full-time, Permanent
Salary:
£22,500.00-£28,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
COVID-19 considerations:
Regular cleaning of the depot
Experience:
- motor trade: 1 year (required)
Work Location:
In person
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