Sales Administrator - Newcastle Upon Tyne, United Kingdom - MTrec Recruitment

MTrec Recruitment
MTrec Recruitment
Verified Company
Newcastle Upon Tyne, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

The Company you will be working for;

Rewards and Benefits on offer;

  • Great Working Environment a very friendly culture and team atmosphere
  • Immediate start
  • Permanent position
  • Working with an incredibly successful organisation
  • Woking Monday to Friday
  • Hybrid working available

The Role you will be doing;

  • Support the achievement of team and departmental revenue objectives, and business strategy.
  • To support the sales channel team in selling company products and services to new and existing customers
  • Establishes and maintains a high level of efficiency and accuracy, so customer satisfaction in all sales transactions.
  • Handles inquiries about product, pricing, order expediting, and customer relations.
  • Handles incoming phone calls with courtesy and professionalism.
  • Pays close attention to details and accuracy while processing orders.
  • Ability to learn order processing system regarding all aspects of order entry and maintains accurate records of all sales activities and customer communications within the CRM.
  • Keeps knowledgeable and uptodate on changes and developments of product lines.
  • Ensures that feedback is relayed to the manager should any of the standards or procedures require change due to system or business requirements.
  • Delivers on productivity KPIs.

About you;

  • Flexible to work any of the following shift patterns between**:


  • (08:00

  • 16:00, 15:30
  • 00:00, 10:00
  • 18:00, 13:30
  • 22:00)
  • there is a home/hybrid office working system available, with 2 days in the office and 3 days from home.**:
  • Good organisation skills a desire to prioritise and deliver in an efficient, effective way.
  • Ability and willingness to work independently with minimum supervision.
  • Values being part of a team sharing with and learning from other team members.
  • High ethics and standards.
  • Good problemsolving skills, resolving tasks and issues.
  • Flexible and enthusiastic, handles ambiguity if needed.
  • Excellent communication skills both written and oral.
  • Excellent customer service skills.
  • Ability to work within time constraints and within defined expectations.
  • Ideally, has sales experience.
  • Ideally, experience using an enterprise CRM system, and order entry (CPQ) system.
  • GCSE qualifications in English & Maths, grade C or above (or equivalent).
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