Lead Executive Assistant - London, United Kingdom - L.E.K. Consulting

L.E.K. Consulting
L.E.K. Consulting
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

About L.E.K. Consulting
Founded in 1983, L.E.K. has global offices across the Americas, Asia-Pacific and Europe. L.E.K.

Consulting is a global management consulting firm that uses deep industry expertise and rigorous analysis to help business leaders achieve practical results with real impact.

We are uncompromising in our approach to helping clients consistently make better decisions, deliver improved business performance and create greater shareholder returns.

The firm

advises and supports global companies that are leaders in their industries — including the largest private and public sector organizations, private equity firms and emerging entrepreneurial businesses.

is provided to Partners.


In a culture that values collaboration and team spirit, the Lead EA will play a key role in bringing the team together to deliver business needs effectively and meet the demands of the wider firm.

The Lead EA encourages the team to develop and progress their careers, expand their knowledge, and inspires them to be open to innovation and finding new ways of working.


Role responsibilities:


Team leadership:

  • Direct line management for the London team of EAs and OAs (approx. 14 people)
  • Conducting regular catch ups with the team, offering professional support, gaining a
good understanding of their role, workload and objectives and training needs

  • Reacting quickly and professionally to resolve any internal issues that may arise,
updating key stakeholders regularly

  • Developing and leading a regular meeting cadence with the EA team, suggesting ideas
and leading agenda items, making sure the meeting is informative as well as
collaborative;

  • Ensuring that there is adequate cover during holiday and sickness absence and that
any leave taken is appropriately recorded;

  • Suggesting and implementing changes to team working practices to improve efficiency
within the firm;

  • Supporting the worklife balance of the team by being observant about changes in
work-patterns or behaviour. Helping to ensure sensible and fair work distribution
across the team by taking action when there are signs of over-load, or under-utilisation;

  • Creating a fun and motivating work environment. Bringing the team together regularly,
celebrating successes, creating a culture of team work and collaboration

  • Partner and general administration management including but not limited to:


  • Partner diary management

  • scheduling meetings in an efficient and timely
manner and optimizing time allocation across activities

  • Travel management management of travel requirements and
recommendation of optimal travel plans

  • Timesheet and expenses compliance with deadlines, responsibility to ensure
timely provision of Partner input

  • Inbox management regular review of partner inbox, direct response to routine
  • HR processes support Partner with scheduling and delivering review
conversations in a timely manner and scheduling mentorship sessions

  • Sector and case team support
  • Manage new case initiations and other supporting processes new case code
requests, NDAs, LOE

  • Timely and effective scheduling of case team meetings
  • Supporting ad hoc case admin requests
  • Lead review and execution of documentation linked to transaction processes
such as reliance and non-reliance letters

  • Manage documents needed for various meetings
  • Initiate case completion process
  • General sector support including organizing events and collaborating with other
key stakeholders (marketing, finance, allocations)

  • Management of Salesforce CRM system
  • Data cleansing and maintenance of contact information including proactively
adding new contacts

  • Reporting
  • Track client development (CD) meetings in CRM against contacts and
companies

  • Supporting Client Development (CD) for Partner
  • Proactively identify opportunities for meetings with new contacts and help
Partners ensure that the CD activity is maintained consistently

  • Capturing Partner notes from CD meetings and ensure they are logged in CRM
  • Support relationship management maintain a list of priority relationships and
contacts of Partner and collaborate with Partner to define nature of interactions


Person Specification:


Essential and Desired Criteria

  • Proven experience managing a team of staff
  • Solid experience in an EA role in a fastpaced environment
  • Professional communication skills both internally and client facing externally
  • Works collaboratively recognises the value and responsibility of working in a team
and seeks to maintain and build effective relationships both internally and externally

  • Ability to deal effectively with change and ambiguity
  • Deals constructively with frustration and pressure, maintaining a professional and
positive manner

  • Enthusiastic and dedicated, passion for seeking opportunities and selfdevelopment
  • Excellent time management and organisational skills
  • Previous experience in using salesforce CRM systems, SAP and Concur
  • Strong Microsoft skills in Word, Pow
More jobs from L.E.K. Consulting
See all jobs of L.E.K. Consulting