Housekeeping Supervisor - Edinburgh, United Kingdom - Heeton UK & Europe

Heeton UK & Europe

Verified Company

Edinburgh, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Ref:
HEA2412

Branch:
Heeton Concept Aparthotel - Stewart Edinburgh

Location:
Stewart Aparthotel - Edinburgh, Edinburgh

Salary/Benefits:
£13.00 per hour, retention bonus plus other benefits

Contract type:
Flexi-Part Time

Hours:
Part Time

Hours per week:25

Posted date:14/05/2024

Closing date:27/06/2024

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience.

As Housekeeping Supervisor you will assist the Head Housekeeper in supervising all aspects of housekeeping function - ensuring high standards are maintained.

Your day-to-day
People

Supervise daytoday staffing requirements, plan and assign work, and establish employee performance and development goals. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance
Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties
Promote teamwork and quality service through daily communication and coordination with other department heads
May assist with deep cleaning projects and assist housekeeping staff during highvolume periods

Financial

Maintain proper inventory levels, managing cost per room for supplies and labor (for example: bed bath linen reuse and laundry operation).

Guest Experience

Check public areas, guest rooms/suites, equipment, and linens are clean and in good repair advise team members of areas of improvements
Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction
Handle complaints and special requests to achieve complete guest satisfaction
Comply with special needs and requests of the guests, VIPs and repeat visitors

Responsible Business

Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining "green" initiatives (for example: container recycling and cleaning agents)
May maintain procedures for the security of lost and found items
Perform other duties as assigned.

What we need from you

Minimum one year of housekeeping supervisory experience
Must speak fluent English.
Other languages are advantageous.

Why you should apply

Servicebased annual leave (increasing up to a maximum of 5 extra days)
Voluntary Medicash Scheme
Employee Friends/Family discounted rates at Heetonoperated hotels
Life Assurance, Income Protection and Employee Assistance schemes
Referral scheme
Heeton is an expanding company which offers excellent career opportunities.
Exclusive access to the employee recognition reward scheme
Heeton Rewards
Numerous voluntary benefits, including buy holiday scheme, Cycle to Work and many more.

Experience the historic city of Edinburgh from Stewart by Heeton Concept.

Located on a cobbled street typical of the capital, its central location is a stone throw from the eclectic mix of boutique shops, vibrant bars and restaurants of George Street.