Logistics & Customer Service Co-ordinator - Rochdale, United Kingdom - A&D Sports Ltd

A&D Sports Ltd

Verified Company

Rochdale, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

We have an exciting opportunity for a Logistics & Customer Service Co-ordinator to join our team at A&D Sports Exigo UK Ltd, the leading specialist leading fitness manufacturer in the UK (based in Rochdale).

With distributors in more than 20 countries worldwide, Exigo are recognised as a dominant force within the fitness industry, delivering an unrivalled product portfolio across Strength, Functional and Boxing equipment.

Position Overview

Logistics & Customer Service Co-ordinator

Position Requirements

Implementing new systems
Working within a team as well as independently
Deal with all customer service & logistics requirements
Processing quotes & orders
Processing portal orders, ensuring despatched in same day, updating status on portal
Filing & archiving
Booking collections
Taking card payments
Creating job packs for production
Keeping daily despatch report up to date and issuing daily to Production Manager and Sales Team
Scheduling engineer attendances (onsite)
Updating install board on a daily/weekly basis
Creating installation packs for onsite engineers
Liaising with freight agents for deliveries
Creating export documents i.e., certificate of origin, EUR1, customs paperwork, commercial invoices & packing lists
Liaising with assembly team for consignment information
Informing Sales & Production of logistic price increases and any custom changes on exporting
Arranging customer returns and liaising with Production Manager
Creating risk assessments & method statements
Booking hotels for installation team overnight stays
Obtaining shipping quotes for large UK orders & international freight
Signing off shipping invoices
Liaising with production & dispatch team to provide customer updates
Assisting the MD & National Sales Manger
Assisting/training new starters
Offering refreshments to visitors
Undertake any other duties as reasonably be expected within scope and skill of post when required by the management.