Housing Customer Service Advisor - Hackney, United Kingdom - Fox Morris Group

Fox Morris Group

Verified Company

Hackney, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Fox Morris are working with Housing Hackney Council in relations to finding a Housing Customer Service Advisor to start work ASAP

Responsibilities

To provide a first class professional customer service to residents and customers of London Borough of Hackney as a first point of contact.
To resolve complex technical enquires from visitors in relation to a wide range of housing management and leasehold enquiries including repair notifications, rent and general housing management enquiries.
To possess extensive technical knowledge of a wide range of functions, policies and procedures in order to resolve resident concerns and provide a one stop shop service.
To contribute towards service development plans and support the management in implementation of these plans.

You will be required to work Monday-Friday (9:00-5:00pm). This is based on a 6 month contract and the pay negotiable.

Benefits of working with Fox Morris Group
Referral Benefit Scheme.

Free compliance (DBS, training etc.)
Single point of contact consultant.
24h support.
Regular communication updates.

If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV.

Job Type:
Temporary contract

Contract length: 6 months

Salary:
£15.64-£19.80 per hour

Experience: