Hire Desk Controller - West Bromwich, United Kingdom - JB 1 Plant Hire Ltd

Description

• You will successfully convert any quotes or enquiries into orders by negotiating pricing and delivery schedules to maximise business.
• This may include x hiring, rehiring, and sourcing equipment such as plant, powered access or tools from thirdparty suppliers.
• Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.
• You will be resolving any queries or claims that arise in a professional manner, ensuring all paperwork is completed and up to date.

• Hire & Sales Revenue Growth
• Make & record new outbound weekly sales leads
• Maintain close contact with depot customers
• Achieve deadlines
• Zero customer complaints
• Ongoing management appraisal
• Minimal administration errors
• Adherence to company procedures
• Work with and support the external Sales Representatives
• Ensure consistent high quality of customer satisfaction

• You will have previous experience within the hire industry as a hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, or hire and sales controller.
• It would be advantageous if you have previous buyer experience within the hire industry.
• PC literate with good attention to detail.
• Excellent communication skills with a clear telephone manner.
• Ability to work under pressure to set deadlines and prioritise tasks along with a confident and flexible attitude.

• Monday to Friday working hours
• Attractive salary package
• 21 days holiday including bank holidays

• Casual dress
• Onsite parking

• West Bromwich: reliably commute or plan to relocate before starting work (required)