Sales Associate - Ellesmere Port, United Kingdom - Salomon

Salomon
Salomon
Verified Company
Ellesmere Port, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Company Description

Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc'teryx, Peak Performance, Atomic and Wilson.

"The Mountain Sport Company", Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. Salomon's commitment to innovative design and passion for mountain sports created a vast range of revolutionary new concepts in bindings, boots, skis and apparel for both Alpine and Nordic skiing and brought innovative solutions to footwear, apparel and equipment for snowboarding, adventure racing, mountaineering, hiking, trail running, and many other sports.


Through performance driven design, Salomon delivers innovation and progression to mountain sports; converting new ideas into action and expanding the limits of possibility.

Salomon's heritage, culture, and commitment are tied together by one simple concept:
the world's leading mountain people creating the world's leading mountain products. Salomon is responsibly committed towards the outdoor through its Play-Minded Program. Diversity is one of Salomon's five values, therefore we are committed to creating an inclusive environment for all.

Salomon is headquartered in Annecy, France.


Job Description:


General Purpose
The Sales Associate ensures a five-star customer service in Store.

  • Master all Salomon products, understand customer needs and recommend the best options for each customer.
  • Master all the standard operating procedures, health and safety guidelines, visual merchandise and community marketing principles and most importantly they will be proficient in the Sales Techniques and all the Digital Tools available in store in order to provide an outstanding customer service.

Main Activities
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily:

  • 100% of the time on the shop floor.
  • Be a brand ambassador and leverage the brand service culture and customer relationship.

Customer Service

  • Utilize exceptional customer service skills, sales techniques and product knowledge to connect customers with the right product and drives sales.
  • Ability to quickly find solutions for any objections from the consumer, interact and followup with them.

Operations

  • Assist in protecting company assets and procedures through promoting loss prevention.
  • Ensure that the stockroom is clean and wellorganized.
  • Confident at cash handling.

Visual Merchandising

  • Contribute for Brand visual standards at all times.
  • Assist with replenishment and pricing duties, including sale preparation as required.

Other Job Functions

  • Participate in staff training and store events as required.
  • Perform additional duties as assigned by the Assistant and Store Manager.

Qualifications:


Profile
- "Time to play spirit", Someone who plays with the rules to better enjoy them. Curious, playful and optimistic but focused, dedicated and passionate all the same.

  • Previous experience in customer service.
  • Deep passion for the brand and his core sports.
  • Team player.
  • Loves interacting with customers.
  • Hands on approach with a strong will to learn.
  • Good communication skills.
  • Digital savvy loves social media interaction.
  • Willingness to work a flexible schedule that includes evenings, weekends and holidays

Required Skills:


  • Customer Service experience with excellent customer service skills.
  • Strong command English.
  • Outstanding oral and written communication skills.
  • Knowledge of Amer Sports products or outdoor equipment and outerwear.
  • Participation in or an interest in activities we make products for.
  • PC literate, able to manage & learn new systems.
  • Accuracy and attention to detail.
Additional Information

What We Offer

  • MediCash Health Coverage from day one
  • Monthly bonus scheme
  • Personal Pension Plan
  • Discounts on AmerSports products including Salomon, Arc'teryx, Peak Performance, Atomic and Wilson from day one
  • Life Insurance
Permanent Contract, Part-time (20 hours)

Jobs based in our Salomon Cheshire Oaks Outlet - Ellesmere Port, UK
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