Senior Student Engagement Communications Coordinator - Hatfield, United Kingdom - University of Hertfordshire

University of Hertfordshire

Verified Company

Hatfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Senior Student Engagement Communications Coordinator

Marketing and Communications

FTE: 1 FTE (working 37 hours per week)
Duration of Contract: Permanent
Salary: UH6 £29,619 pa - £32,348 pa with potential to progress to £35,333 pa on achieving designated skills and experience
Location: MacLaurin Building, Hatfield- Marketing and Communications is responsible in understanding our audiences, using insight to deliver impactful, stand-out communications campaigns to drive student recruitment, admissions and engage with prospective and current students, staff, and external audiences.
Main duties and responsibilities

Fancy making a real difference to our students from day one to graduation? We're looking for a passionate communicator who has a great track record in creating content that delivers impact.
Our University recognises the transformational impact that higher education can have on everyone. With over 25,000 students, we help students to discover who they are and help them to achieve their aspirations. But everyone starts somewhere, and from day one at university we want our students to be equipped at every step of their journey to achieve their potential.
Our student engagement communications team plays a central role in delivering a seamless communications experience covering every step of the way.
This is an exciting opportunity to take the lead on developing student communications plans and campaigns that change behaviours and inspire success. The role holder will collaborate closely with colleagues across the University including its departments, Schools of Study, Herts SU, and our external stakeholders.
You will be responsible for developing messaging about academic and student life at Herts that resonates with our students. You will also oversee our communication channels with the opportunity to contribute to their development and continual improvement.
Skills and experience required
We are looking for someone who can deliver campaigns and communications plans that create impact. You will be creative in your thinking about generating content that is effective across our student segments including apprenticeships, undergraduate, postgraduate, and international.
You will be highly organised and able to manage multiple projects while ensuring excellent attention to detail. We work in an everchanging environment so you will need to be able to manage unexpected reactive communications such as crisis issues.
Working in higher education and understanding the student journey will be an advantage but is not essential. We're primarily looking for someone who understands what makes up fantastic customer experience. This role has a wider variety of stakeholders so building solid and healthy working relationships where you can collaborate and influence.
Qualifications required
As a minimum we would like a degree in Communications and/or Marketing or equivalent or proven professional experience.
_Please view the job description and person specification for a full list of the duties and essential criteria._
Please attach a personal statement showing clearly how your skills and experience match the Person Specification