Mercury Systems Configuration Team Member - Glasgow, United Kingdom - City Facilities Management (UK)

City Facilities Management (UK)

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary
Competitive

Location
Glasgow Head Office
Shift Pattern
Days
This is a _secondment_, _vacancy_ that will close _in 15 days_ at 23:59 GMT_. _

The Vacancy

JOB PURPOSE:
To carry out all configuration for all Mercury Systems. To ensure a streamlined process for all customers is followed for all configuration requirements.

PRINCIPAL TASKS AND RESPONSIBILITIES
Monitor requests relating to changes to configuration and ensuring all requests are being picked up
Carrying out changes to configuration
Assisting with any questions and queries from businesses relating to configuration changes
Review and filter all requests, ensuring the request will not cause impact on any other areas of the business or system
Learning any new systems when required
SKILLS/EXPERIENCE
Working knowledge of Mercury systems
Ability to motivate self
Strong verbal and written communication skills
ESSENTIAL CRITERIA
Ability to communicate and assist businesses with requests for configuration.
Be thorough and pay attention to detail
Ability to work well alone and within a team environment
Flexible and open to change
Data entry skill
High degree of flexibility with regards to working hours
PC Literate in Mercury Systems
Patience and ability to work well under pressure

The Company
In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal - to make a positive change in the facilities management industry.

The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships.

Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.

It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world's most trusted facilities management companies.

The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia.

It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.

Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.