Medical Secretary - Swansea, United Kingdom - Swansea Bay University Health Board

Swansea Bay University Health Board
Swansea Bay University Health Board
Verified Company
Swansea, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We have an exciting opportunity for a permanent full time Medical Secretary to join the Burns and Plastics team based in Morriston Hospital.

We are a very busy and friendly team and are looking to engage two individuals to take on this busy and varied post.

The post holders will provide secretarial support to Burns & Plastic Consultants.


To provide a comprehensive, high quality medical secretarial and administrative service to the consultant their medical team and specialist nursing teams, and other health professionals.

To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

The post holder will provide an expert administration service to the clinical specialty and its associated work streams.

The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, co-ordination of workload and of appointments and admission related information for patients and carers.


The post holder will ensure all administration duties relating to the patient pathway are adhered to as per the department Standard Operating Procedure (SOP), and will co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway, using understanding of work procedures own experiences and practices.

Using own knowledge and experience the post holder will maintain and improve the office organisation and will delegate and monitor the workload related to the medical secretary administration team


The post holder will monitor and review patient forms /details and items pending further action, to ensure that outstanding responses and information are finalised.


Collect and collate information relevant to the patient and the service, for example waiting times, RTT, DNA/CNA statistics, backlog and length of stays as well as delayed transfers of care and will report on statistics as directed by the line manager.

Reflect and evaluate practice and make suggestions to improve working practices to enhance service delivery.

Improve own performance and teams performance by supporting change to procedures and service developments.


The post holder will be responsible for reviewing the standard operating procedures and will implement and support colleagues on these, making judgements requiring a number of options, using experience from in depth knowledge of the role and broad skill base related to their practice.


Responsible for capturing and transmitting information using electronic communication media, working to agreed protocols and standard operating procedures within each speciality working autonomously.


The post holder will process documents accurately and efficiently using digital dictation, analogue dictation and as directed by the clinician and will demonstrate self-directed development and practice of patient administrative systems, whilst undertaking tasks that will require the individual to exercise judgement and expertise.

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