Medical Receptionist/administrator - London, United Kingdom - Healy Medical Centre

Healy Medical Centre

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

An exciting opportunity has arisen for a Medical Receptionist/Admin (part-time, 20 hours a week) to join our small friendly team to further improve our patient service at Healy Medical Centre.

We are a medium list size practice who is seeking for a polite, friendly, professional new staff member.

The role:
Duties may be varied from time to time under the direction of Reception Manager and Practice Manager.

Liaising with multidisciplinary medical team
Recognize and report emergency situations
Process repeat prescription requests (prorota)
Process Clinical letters coding from the hospital
Process C&B when needed and taking referral letters from GP
Promote and process patient health campaigns, online access etc
Dealing with any additional work from Management team and medical team
Registration of new patients (via website or via paper)
Answering calls with a polite and professional manner
Working on specific patients list to promote health and wellbeing
Ensuring reception area is tidy at all times
Working on your own but being a part of the team as well. Supporting the team and understanding what team work means and what requires

To be successful you will need to have:

Excellent verbal and written English
Previous experience in customer service/NHS is a MUST
Previous experience on EMIS
Previous experience in dealing with repeat prescriptions, acute prescription queries and C&B
Excellent communication and customer service skills
Positive and calm attitude, respectful and professional towards all the staff and patients, flexibility to cover shifts as overtime
High levels of accuracy and attention to detail
Ability to multitask and organize
Competent IT skills including Microsoft Office