Account Handler - London, United Kingdom - Lockton, Inc.

Lockton, Inc.
Lockton, Inc.
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Working at Lockton

At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions.

If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here.



  • Job type
  • Experienced Professional
  • Your Responsibilities
A great opportunity to accelerate your career and professional development with a fantastic team.


Lockton's specialist and dedicated Global Real Estate & Construction Division comprising of more than 180 Associates - making our integrated team the largest and most established combined Real Estate and Construction team in the London Market.


As a Real Estate Account Handler, you will act as a client advocate and serve as a key day-to-day contact for varied portfolio of UK and European property owner and real estate clients.


This is an excellent opportunity to continue your insurance career in an environment offering excellent professional development, fantastic culture, and the support of the biggest combined team in the London Market.


  • Provide day to day servicing of a client's insurance programme to support retention and development of the business
  • Obtain quotations both or new and renewal business
  • Research, prepare and present renewal reports to Account Executives
  • Effectively manage the credit control processes, actively track premium payments and pursue uncollected premium, promptly escalate
  • Prepare market presentations
  • Diligently check policy documentation
  • Effectively respond and manage with queries, and to the satisfaction of the client and the market, including but not limited to changes in cover and risk
  • Respond promptly to account queries
  • Provide management information as requested
  • Manage and coordinate global insurance programmes and liaise with the network worldwide as necessary
  • Build and nurture close, longlasting relationships by developing a constantly expanding network of client contacts
  • Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction
  • Seek to identify methods of enhancing services and adding greater value to clients and maintain a robust approach, delivering a service plan and annual timetable of visits aligned to their needs
  • Provide feedback for insurer review meetings and actively contribute to the development of relationships
  • Cultivate a positive and wideranging network of relationships with insurers, lawyers and loss adjusters


  • Qualifications

  • Previous insurance experience in Property or Real Estate insurance, ideally gained in a brokerage environment
  • Drive to deliver exceptional client service
Sound technical knowledge of not only property risks but also experience of associated casualty lines of business.

  • Excellent communications skills
  • Drive to learn and develop professionally
Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance.

We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.


At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone.

We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences.

As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.


  • About Lockton
Lockton is the largest privately held independent insurance brokerage in the world.

Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities.

As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what's right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

  • How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do.

Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

No Agencies Please


Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc.

Lockton Companies will have the right to hire that applicant at i
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