Branch Manager - Guildford, United Kingdom - Anderson Scott Solutions Ltd

Anderson Scott Solutions Ltd
Anderson Scott Solutions Ltd
Verified Company
Guildford, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Branch Manager

Guildford, UK

£30k - £32k


Our well-established Guildford based client is looking to recruit an experienced branch manager that will manage the day-to-day functions of the branch.

Monitoring performance in the warehouse and customer service teams to ensure Company standards, proceduresand policies are adhered to.


The Role

  • Managing and motivating the team to increase service levels and ensure efficiency.
  • Direct operational aspects of the depot to include distribution operations and customer service teams, working with the sales team in a manner that helps to achieve the profitability goals.
  • Ensure that all areas of work performance or departments are directed by training, coaching and development.
  • Communicate effectively with senior managers by sharing information on effective practices, business opportunities and requirements.
  • Managing stock levels and making key decisions about stock control.
  • Possessing good product knowledge or being enthusiastic to learn to enable you to effectively communicate with customers to be able to maximise sales opportunities.
  • Delivering excellent customer service and engaging customers to support a culture of customer service and selling.
  • Ensure that all areas of work performance or departments are directed by training, coaching and development.
  • Responding effectively to customer complaints and comments.
  • Updating staff on branch performance, new initiatives, and other pertinent issues
  • Manage and be responsible for health and safety requirements of the branch in line with the company H&S Policy and any other HSE legislation.

Essential Experience

  • Management experience
  • Ability to meet set goals
  • Proven record of achieving revenue targets
  • Experience growing branch revenues
  • Knowledge of relevant regulatory requirements
  • HR Management skills
Working hours are 08:00 - 17:00, 40 hours per week.
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