Concierge - London, United Kingdom - GLL

GLL

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Concierge

Swiss Cottage Leisure Centre

£11,784.58 per annum

(20 hours per week)
GLL is looking for a Concierge team member based at Swiss Cottage Leisure Centre in Camden.

If you have the passion for people needed to deliver a first-class customer experience, this is your chance to become the friendly face of a busy leisure centre.

As a Concierge Team Member, you'll enjoy making a difference to every person who walks through our doors - be it with your warm welcome or through selling them a membership to enhance their lifestyle.

Often a customer's first port of call, you'll answer the phone, deal with transactions, handle any queries and even go out into the community on outreach projects - all with a smile on your face and our support behind you.

We'll also look to you to respond to enquiries and of course, convert them into membership sales.

From providing team support to the warmest of welcomes, your focus will be on ensuring our customers receive the best possible service.

Good IT, literacy, numerical and communication skills are vital for this customer service role - combined with the ability to quickly get up to speed on our services and systems.

We're also looking for a Concierge team member with experience of administration, cash handling and ideally working with membership, booking and Direct Debit systems, as well as a can-do attitude that shines through all you do.

Thriving in a team and learning new skills, you'll confidently deal with customers with tact and sensitivity too.

In return, we offer a range of benefits that you'd expect from the UK's largest leisure provider: