Sales Administrator - East Wretham, United Kingdom - O.C.O TECHNOLOGY
Description
O.C.O Technology specialises in carbon capture, sustainable construction products and waste treatment. We operate three factories in the UK and have operations around the globe.Built on more than 20 years of award-winning research, Accelerated Carbonation Technology has helped make us a World leader in the permanent capture of carbon dioxide.
Reporting to the General Manager - Aggregates, the job holder will need to build strong relationships with external customers and hauliers to ensure customer service and satisfaction levels are kept at the highest possible level, whilst keeping an objective and balanced view that O.C.O is achieving 'best value'.
A close working relationship with the Management and administration teams is vital to ensure that all administration, sales records, and haulage reports are processed and maintained in an accurate and diligent manner.
The role will, by its very nature, expose the individual to a high level of confidential information which needs to be treated and maintained with the upmost confidence.
Duties:
Deliver excellent customer service at all times.
Maintain and record all inward and outward deliveries to and from the sites and checking and verifying against various supplier invoices.
Act as the first point of contact for customer and hauliers invoice/statement queries and if, unable to resolve these, forward them to the appropriate person.
Assist the General Manager - Aggregates with generating customer quotes including TSMs.
Assist the General Manager - Aggregates and TSMs in the production of various monthly reports for the Management Team and O.C.O Board.
Set up and maintain new customers/hauliers on the Company's sales and accounts systems.
Organise schedules and accommodation for Sales team.
Develop good working relationships with external stakeholders and suppliers in a professional manner to ensure the best interests and reputation of O.C.O are preserved and enhanced.
Maintain a high level of awareness within the site for Health, Safety, Welfare and Security matters and in this respect, lead by example and take a proactive approach.
Other duties, such as ad-hoc projects, as dictated by the General Manager - Aggregates and within the skills and knowledge of the jobholder will be expected from time to time.
Raise purchase orders for haulage and others where necessary
Distribution of duty of care notes to customers as appropriate
Work in conjunction with the accounts team to generate invoices for aggregates and send to customers.
Working with the sales team, maintain the sales database for aggregates and Haulage customers
Act as first point of contact for our block plant customers when placing their orders, create and distribute the schedule for production
Help organise and attend trade shows.
Essential Skills:
The ability to demonstrate strong communication and people skills.
Communicate clearly and concisely at all times, both in writing and verbally, with high importance placed on providing excellent customer/supplier service.
Being able to keep certain tasks and information confidential and private.
Willingness to be innovative, work under their own initiative, with strong organisational skills,
Being able to plan, prioritise and organise various tasks at the same time.
Sound judgment skills with a rational and flexible approach to work.
Must demonstrate deductive reasoning, analytical thinking, and problem-solving skills.
Self-motivated and a willingness to learn new skills.
Able to demonstrate a good and positive attitude towards Health and Safety.
Desirable Skills:
Knowledge of the waste and aggregates industry.
Experience in accounts administration and purchase ledger.
Experience of logistics or haulage.
Pay:
£26,000.00-£28,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- Onsite parking
- Referral programme
- Sick pay
- Work from home
Schedule:
- Day shift
- Monday to Friday
Application question(s):
- As part of our zerotolerance policy on drugs and alcohol misuse, all staff will be tested on day one of employment, please confirm that you understand this.
Experience:
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location:
Hybrid remote in Wretham, IP24 1QY
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