Customer Service/administration - Shrewsbury, United Kingdom - My Health Xtras

Description

We are looking for a highly motivated and customer service focused individual to join our Insurance administration team.

Previous experience in customer service is highly recommended, but we are also interested in hiring individuals with an entrepreneurial spirit and a desire to solve customer problems.

This role is within an FCA regulated company dealing with Health Insurance and as such you will required to undertake compliance training in relation to your role.

Responsibilities:

• Raise claims for customers
• Send out policy documentation
• Provide excellent customer service
• Match payments for insurance policies
• Maintain customer records
• Answering questions concerning specific products and services
• Be able to work independently

If you think this role would suit you, please apply

My Health Xtras is part of the Lyneal Group Employee Ownership Trust.

This means all employees of the company are beneficiaries of the trust and can benefit from an annual tax free bonus of up to £3,600 depending on company performance.

Salary:
£23,500.00 per year


Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• Onsite parking
• Private medical insurance
• Profit sharing
• Sick pay

Schedule:

• Monday to Friday

Supplemental pay types:

• Yearly bonus

Education:

• GCSE or equivalent (preferred)

Work Location:
In person

Expected start date: 15/03/2024