Order Management Specialist - Little Chalfont, United Kingdom - Cytiva

Cytiva

Verified Company

Little Chalfont, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Order Management Specialist

Be part of something altogether life-changing

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health.

Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients.

With associates across 40 countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term.

Your health and wellbeing are important to us and together we will not compromise on safety in the workplace or the environment.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies.

Together, we're pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

What you'll do

Build close relationships with customers and commercial partners and respond to queries in a timely and professional manner.
Accurately process order entries to deliver to customer expectations.
Proactively handle backlogs, replacements, and free of charge shipments.
Follow shipment and installation to ensure revenue collection occurs on time.
Communicate with appropriate individuals throughout

Who you are

Possess excellent communication and customer service skills
Highly organized and able to prioritize workload
Problem solver who takes initiative and has a strong attention to detail
Have previous client and customer service experience
Thrive in a busy customer service environment
Flexible and collaborative team member

Fluent in English and another European language (written and verbal)

What we offer
As well as a great company culture and plenty of room to grow and develop, we also offer an exceptional benefits package to include:

Highly competitive base salary
10% annual bonus
68% employer pension contribution
26 days annual leave plus bank holidays
Option to buy/sell leave
Private medical insurance
Life cover
Income protection
A range of flexible benefits

When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win.

As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful
Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you've ever wondered what's within you, there's no better time to find out.