Senior Project Coordinator - Leicester, United Kingdom - Daly Systems

Daly Systems

Verified Company

Leicester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Progressive B2B Telecommunications and IT solutions company, based in Leicester City Centre looking for an ambitious, forward thinking and analytical Senior Project Coordinator to project manage customer installations and provide supervisory support to the team.

Working alongside the Project Manager who manages the team to ensure all projects are progressing towards successful completion.

The Senior Project Coordinator will follow the sales process and take ownership of each project to provide a smooth customer journey to the completion and/or installation of the solution installation.

The role requires a commercial can-do attitude and full ownership of 20-30 ongoing projects to ensure the continued success and expansion of the company.

Key Responsibilities:

Coordinate project management for full project lifecycle from sales handover, cooperating with relevant technical departments, scheduling installations, providing engineers with correct kit and paperwork for each job and closing projects.
Ensuring rest of team's projects are kept on track and provide support with queries and escalations.
Allocating projects to team in accordance with work capacity and capabilities.
Provide progress reports to the Project Manager to report to senior management.
Procuring and stock managing goods from a supply base for each project.
Provisioning services from suppliers and keeping customers communicated until completion.
Planning and scheduling engineer resource to fulfill all project installations within prompt timings.
Ensuring critical paths for all projects are followed through with regular stakeholder communication.
Completing any required technical documents with the customer.
Liaising with the relevant departments to deliver products and services as agreed with the customer resolving any associated customer queries satisfactorily.
Accurate processing of all customer requirements.
Ensuring that all relevant information relating to projects is updated on the company CRM system and completing regular housekeeping

COMMUNICATION & INTERPERSONAL SKILLS
Ability to listen and understand information. Presents information in a clear and concise manner. Knows appropriate way of communicating with customers, peers and line managers and external stakeholders.

INITIATIVE
Monitors and manages own time to ensure daily objectives are met. Develops and improves procedures in agreement with line manager. Accepts additional challenges and responsibilities willingly and assists others. Self reliant.

PLANNING & ORGANISATION
Adapts to changes and uses resources effectively. Together with line manager, sets objectives, establishes priorities and develops plans. Arranges work schedules and prioritises work to meet deadlines. Seeks clarification and approval where appropriate before commences new projects or working methods.

FLEXIBILITY
Use of initiative to ensure tasks are completed, supportive of manager and wider team goals and objectives

TECHNICAL SKILLS
Computer literate, numerate, attention to detail, logical and methodical approach to work.

EXPERIENCE

Experience in managing multiple solutions based projects with commercial understanding on the impacts on the decision making of each stage of the project.

Previous experience of supervising and supporting team members would be advantageous, although not essential.

Previous experience of the telecoms, network or IT industry would be advantageous, although not essential.

PACKAGE

20 days holiday plus bank holidays (rising to 28 days plus bank holidays with service)
Contributory pension scheme
Profit share scheme eligibility after 12 months service
Salary: £32,000 per annum.

Salary:
£32,000.00-£33,000.00 per year

Benefits: