Pharmacy Counter Assistant - Worcester, United Kingdom - St Peters Chemist
3 weeks ago
Description
Pharmacy Healthcare Assistant - Full Time - St Peters Chemist (previously Lloyds Pharmacy), St Peters Drive, Worcester, WR5 3TA
We are looking for a Pharmacy Healthcare Assistant for our Pharmacy in St Peters, Worcester.
Join our Passionate NHS Pharmacy
"A Team" and become a Local NHS Pharmacy Healthcare Assistant. Serve the local community helping patients on a day-to-day basis.
Our Business
St Peters Chemist is part of a
family
owned independent community pharmacy group. We are recruiting _
full time pharmacy staff with or without experience_. This is a great opportunity for someone to enter the pharmacy profession or join our progressive team to further their opportunities. Full training will be provided leading to recognized Pharmacy MCA/dispensing qualifications and you will gain a wealth of experience, with the possibility to further training opportunities.
About the Role and Responsibilities
We are hugely popular within the community we serve; our customers will expect warmth and friendliness - as well as being confident and relaxed about discussing personal health issues, quickly resolving their problems and recommending the right products.
Joining us as either a Pharmacy Counter Assistant, you'll be part of an enthusiastic and hardworking team that work together to make a positive difference to the lives of their patients.
- Delivering exceptional customer service, providing health advice and services to our patients through engaging conversations. Ensuring that every customer leaves the pharmacy feeling informed and confident about their healthcare needs
- Keeping the shop floor fully stocked and ready for customers through accepting and working deliveries and completing stock takes
- Delivering the technical aspects of the dispensary, allowing and ensuring the safe supply of medicines. This could be through ordering medicines, labelling, dispensing, and supporting the collection of prescriptions.
- Using the clinical computer system (PMR) to ensure all relevant information is recorded within individual patient records. Resolve computer problems when these arise by consultation with colleagues or PMR provider.
- Endorse prescriptions accurately by checking prices with suppliers as necessary.
- Maintain minimum stock levels of medicines, checking expiry dates and storage conditions. Ensure the safe disposal of returned and outofdate medications.
- Place accurate and timely orders with suppliers and accept deliveries of medication, adding them to the computerised stock control records.
- Communicate effectively and regularly with other members of the dispensing team to ensure the accurate exchange of information relating to patients and their medication.
- Liaise with members of the primary care team regarding medication for individual patients.
- At all times maintain absolute confidentiality.
- Maintain high standards of personal appearance and adhere to the company dress code.
- Assisting with sales and general store duties including creating product displays and cash transactions.
- Drive awareness of all the extra services we offer in Pharmacy.
- Maintain good relationships with the pharmacy team, feeding back relevant customer comments and concerns with the aim of improving the customer experience.
- Support the Pharmacist with the delivery and effective record keeping of patient services.
- Maintain store/dispensary equipment, ensuring it is clean, accurate and in a good state of repair.
- Understanding the strict Standard Operating Procedures and work to them as our customers will expect nothing less.
Your Core Hours of Work
Full-Time (29.5 hours)
Monday - 1000hrs to 1500hrs
Tuesday - 1000hrs to 1800hrs
Wednesday - 100hrs to 1500hrs
Thursday - Day Off
Friday - 1000hrs to 1500hrs
Saturday - 0900hrs to 1700hrs (half hour unpaid break)
-
PLEASE DO NOT APPLY IF YOU CANNOT OFFER FLEXIBILITY OR MEET THE ABOVE MINIMUM STATED HOURS OF WORK_
Salary & Benefits
- Competitive and depending on qualifications and experience
- 4 weeks Holidays
- Fully Paid Training to MCA
About You
It isn't just about experience or knowledge; we're looking for people with a genuine passion for customer service and who will be ambassadors for healthcare in our pharmacy.
- A natural ability to build meaningful relationships with both patients and colleagues
- An upbeat, caring, and confident manner when serving and advising patients
- An enthusiasm and talent for problem solving, eager to take on new challenges and experiences
- A methodical and accurate approach to practical tasks, using your own initiative and teamwork