Field Service Engineer - Sheffield, United Kingdom - Metalis Engineering Recruitment Limited

Tom O´Connor

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Tom O´Connor

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Description
Metalis are working with a well established company who specialise in supplying cutting technologies globally.

They are looking for a permanent Field Service Technician to join their service team to work with their established customer base on
preventative maintenance,
breakdowns and
repairs.


The Role

  • Attend customer
    breakdowns with the aim of producing a solution for
    repair in a timely manner
  • Dealing with customers to a high level of customer service
  • Carrying out after sales and consultancy discussions
  • Clarification of difficult technical questions and working out individual ideas for solutions with the support of head office
  • Travel and overnight stays within UK and Germany will be essential to this role and required on a weekly basis
  • Home Office based reporting to Head office 5 days per week on the road travelling to various customer sites
  • Electrical Engineering background essential,
    18th Edition:
  • Mechanical Engineering background preferred, however not essential as training will be given
  • Previous knowledge of working with
    CNC machines
  • Computer literate with good knowledge of Excel and Outlook
  • Full UK
    Driving License:
  • Well driven individual who is able to work unaided with the passion to build customer relationships
  • A high level of selfmotivation
  • IT literacy
  • Excellent communication skills
  • Knowledge / experience of Metal Fabrication industries is desired

The Package

  • Competitive basic salary with
    company vehicle:
  • Annual
    bonus based
  • Company Pension Scheme
  • Working pattern: Monday to Thursday 8.00am to 4.30pm, Friday 8.00am to 3.30pm
  • 25 days holiday plus bank holidays

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