Part-time Care Home Administrator - Banbury, United Kingdom - Taylor and Taylor Care ltd

Taylor and Taylor Care ltd
Taylor and Taylor Care ltd
Verified Company
Banbury, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Part time
Description

We are looking for a Part-time Home Administrator, on Wednesday and Thursday each week, You will provide the administrative support that will enable our teams to focus on delivering the quality care and support our residents deserve.

You'll support our Managers with the home's administration and financial activities. We'll rely on you to help us operate efficiently, effectively and in line with all regulations. Your focus will be on purchasing and HR matters, including managing databases, preparing and maintaining files, and ordering items.


Task Responsibilities:


  • Completion of regulatory forms and notifications and keeping records of the results and expiry of the same.
  • Keeping upto date lists of Residents and Staff within the care home and distribute as needed; e.g. Staff Rosters.
  • Place purchase orders with approved suppliers, complying with procedures, to maintain appropriate stock levels and controls and ensure expenditure is contained within agreed budget limits; uniforms, incontinence aids, cleaning products.
  • Annual appraisal of prices for products ordered to ensure that costs are controlled.
  • Answering the phone and front door of the nursing home. Ensuring that visitors are welcomed warmly and assisted to their destination within the home. Providing warm drinks to said individuals.
  • Assist in marketing through encouraging visiting relatives to utilise online feedback tools to rate our care home.
  • Collection and filing of invoices and communication from external companies.
  • Ensure that new residents and their families receive the required initial documentation, and that this is recorded. This will include contracts, welcome packs etc.
  • Provide clerical support for the home as appropriate, including diary management, word processing, photocopying, filing and maintaining personal records. This will include ensuring that the home has required stocks of regularly used paperwork within the home.
  • Providing a focal point for visitors and telephone enquirers, promoting a positive image and customer service approach.
  • Assist the Admin Manager when required to keep complete records of all relevant residents' documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
  • Assist the Admin Manager when required to provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and followup any unpaid invoices.
  • Assist the Admin Manager when required to maintain records of client admissions, hospitalisations and discharges to ensure correct charges invoiced.
  • Provide monthly summary information to the nurse managers/ senior management as required.
  • Liaise with suppliers on queries and refer to home manager where problems exist.
  • Provide an efficient telephone and reception service to the general public and relatives / visitors to the home.
  • Manage the distribution and collection of staff and resident questionnaires during the year.
  • Attend training courses and sessions as required.
  • Maintain client, staff and business confidentiality at all times.

Abilities and Qualities:


  • Compassionate and considerate to the needs and wants of our residents while respecting their dignity and independence.
  • Excellent time management skills and reliability.
  • Excellent organisation and filing skills.
  • Ability to multi task while finding solutions to problems efficiently and effectively.
  • Must have strong English communication skills both verbally and nonverbally.
  • Ability to work on own initiative.
  • Excellent ability to record and interpret complex information, while ensuring the service delivered remains excellent.
  • Committed to professional and selfdevelopment.
  • Excellent attention to detail.
  • A 'CAN DO' attitude, with a high level of commitment to succeed.

Job Types:
Part-time, Permanent


Pay:
From £12.04 per hour

Expected hours: 16 per week


Benefits:


  • Bereavement leave
  • Free flu jabs
  • Free parking
  • Referral programme

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Oxon
, OX16 5HT:

reliably commute or plan to relocate before starting work (required)


Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (required)
  • Administration: 1 year (preferred)

Language:


  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Application deadline: 20/05/2024


Reference ID:
HABH01
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