Head of Product - London, United Kingdom - Moonpig

Moonpig

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_Our Ways of Working:
_

We believe that we do our best work when we are together, but also appreciate that everyone works in different ways. That's why we operate with three working models which look to define where and how our people work
Remote, Hybrid, Site/Office based._

Although we believe the majority of our people will choose our hybrid working model (at least 2 days in the office each week), for some of our teams that don't require as much in-person connection and collaboration, we offer fully remote working (with paid travel to the Moonpig office up to 6 times per year).

Remote roles are specified directly on our job adverts

Why do our Product Team love working for us?

It is only when you visit one of our factories and see the end product being shipped to our customers, do you fully realise how important our role is in Product at Moonpig Group. We help customers send messages of care and sit at the intersection of Technology, Business, and Product teams to deliver this vision. Our Product team comes to Moonpig Group to make an impact and have fun whilst doing it. You will be part of a team that is responsible for delivering innovation in the Card / Gift industry, working on a platform that delivers over 50m orders and over 73m cards and gifts to our customers globally per year. To give you an idea of this scale, that's more than one product for each person in the UK. Each person is valued for the diverse background they bring to the team and we have a culture of highchallenge / highsupport to help you reach your full potential

What You'll Be Doing

As Head of Product, we're looking for a seasoned contributor that can build a world class product for the Moonpig and Greetz brands. Detailed and data obsessed you'll be happy working in a high ambiguity environment.

You'll be leading a team of PM's in 5 squads, consisting of Engineers, Product Designers, Product Managers and Analysts, each focused on building the best customer experience across our website and apps that increases frequency and retention of our customers.

You will lead the charge in building Moonpig Plus, our exciting new subscription scheme.

Additionally, you will spearhead the creation of Group Cards, a viral product feature that allows users to collaborate on heartfelt cards for special occasions.

Furthermore, you will lead our new venture into the B2B space and explore the uncharted territory of Digital Gifting, unlocking the potential of our acquisition of Buyagift and Red Letter Days, to super charge our Gifting business.

Responsibilities:

Develop and execute a strategic product roadmap for Moonpig, focusing on zero to one initiatives, including Moonpig Plus, Group Cards, B2B ventures, and Digital Gifting.
Lead and upskill a Product team, raising the bar by bringing a deep understanding of product management tools and techniques.
Collaborating with stakeholders from across the organisation, including the C-Team, to come up with effective solutions that are valuable, viable and aligned to our strategy.
Keeping abreast of product trends and exploring opportunities for product innovation to ensure Moonpig Group delivers best in class product experience.
Define and bring to life a vision for your domain working with your team and peers to ensure it aligns with the overall business and product strategy.
Championing a culture in your team of high engagement and continuous learning. We are proud of the culture we have at Moonpig and you are responsible for pushing this even further, whilst helping colleagues reach their full potential and have fun at the same time.
Work closely with your peers in Product Design, Engineering and Data Science to execute strategic initiatives across the teams you are responsible for.
Drive the entire product development lifecycle, from ideation and concept validation to MVP creation and successful product launches.
Coach team on how to establish and measure key performance indicators (KPIs) to evaluate the success and impact of product features, ensuring continuous improvement and customer satisfaction.

You'll be a great addition to the team if you:

Proven experience as a Head of Product or in a similar leadership role, with a strong track record of building and launching successful zero to one products.
Experience owning and designing product strategy and roadmap for B2C high volume transactional usage.
Experience of running A/B tests and Data Science/Analytics tools/languages
Growth mindset with high EQ and low ego, capable of motivating and energising teams to deliver ambitious goals.
Evidenced, successful senior stakeholder management experience up to Executive level comfortable presenting, rationalising decisions and positively influencing strategic business decisions.
Experience in subscriptionbased models in a B2C context, viral product features, B2B ventures are be highly advantageous.
Strong analytical skills and a