Head of IT Operations - Woking, United Kingdom - Nigel Frank International Limited

Nigel Frank International Limited

Verified Company

Woking, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

new

Ref: _

Head of IT Operations

England
- £65,000 to £80,000 GBP

Other Role
Skills: Head of IT, IT Operations, IT Infrastructure, M365, Microsoft 365, Office 365, Leadership, Systems, Networks, Teams, ITIL, PMP, CISSP,
Level: Midlevel

Job description

Head of IT Operations
_

Head of IT Operations
My client are a global organisation within the Entertainment industry, who going through a huge IT Transformation. The business are looking for a talented leader to head up their digital transformation.
The Role
This role is varied with a wide range of responsibilities, the main responsibilities this role will entail:
Oversee the runnings of IT operations: Support, Infrastructure, Networking, Security, BAU.
People Management: training, coaching, development, recruiting, workload management etc.
Create an onboarding process for new starters.
Manage 3rd Party Vendors

Manage support teams

Look at trends on support desk, where there are issues, asset management.
Ensure ticketing systems are working effectively.
Ensure IT processes are in place, being run effectively.
Look at business continuity.
Suggest improvements and ensure best practices.
Work with all other departments to see how IT can improve and do better for them.

Must Haves

To be successful, it is essential you have the following:
Experience within a similar Head of IT or managerial role.
Excellent communication: clear, concise & articulate.
Great stakeholder management gets on well with people, helps people understands the tech side.
Managed an outsourced team like 3rd party contracts.
Strives for continuous improvement.
Passion for technology and selflearning to advance your own career.

Benefits Package

You will be awarded the following benefits package:

Base Salary

From £60,000 to £80,000 per annum

(this is a wide range, what you are offered is completely dependent on your skill level which is assessed on your CV and through your Interview process)- 25 days annual leave