Receptionist & Administration Assistant - Birmingham, United Kingdom - The Marigold

The Marigold

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Advert

Job Title:
Receptionist & Administration Assistant

Location:
The Marigold, 187 Brookvale Road, Birmingham, B6 7AJ

Hours: 30 hours per week |
Hourly rate: NMW

Shift Pattern:

Monday to Friday - 9am to 3pm

Introduction

The Marigold, a beautiful wedding venue located in the heart of Birmingham is currently looking for a new member to join the receptionist and administration team.

They are looking for someone who will actively become part of day to day running of the business, working as a Receptionist to provide good customer service to all visitors and clients.

As a Receptionist, you will be a first point of contact for our company. Our Receptionist's duties include offering administrative support across the organisation and greeting people who visit the business. You will also be taking phone calls and dealing with enquiries in an appropriate manner.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role.

You should also be able to deal with tasks in a timely and effective manner, whilst streamlining office operations. Multitasking is an essential quality for this position.

Duties & Responsibilities

Ultimately, a Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Open the venue, reception and office for the start of the working day
Answer, screen and forward incoming phone calls
Respond to all online enquiries in a timely manner
Update calendars, schedule meetings and confirm appointments
Greet and welcome visitors and guests as soon as they arrive at the reception
Direct visitors to the appropriate person and office
Receive all mail and deliveries
Perform other clerical receptionist duties such as filing and photocopying
Ensure the meeting room is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Experience / Requirements

Although experience as a Receptionist or Administration Assistant is not necessary as training will be provided, you will need to be able to prove that you are able to provide good customer service in person and over the phone and also prove that you are able to carry out clerical duties
Proficiency in Microsoft Office Suite (Mainly Word and Excel Spreadsheets)
Handson experience with office equipment (e.g. scanners and printers)
Professional attitude and appearance at all times; you will be required to dress smart and look presentable at all times as you will be facing visitors and clients on a regular basis.
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and timemanagement skills, with the ability to prioritise tasks
Preferably bilingual or multilingual (As the venue predominantly receives clients of the Asian background, it would be beneficial to be able to speak Urdu, Mirpuri, Punjabi or Bengali)

How to apply
Please send your CV and a covering letter explaining why you think this role is suitable for you. Please ensure all contact details are up to date.

Please note, as we will be conducting interviews whilst the role is being advertised, we may end the post before the closing date and the start date may be brought forward.

Salary:
£10.18-£10.42 per hour

Benefits: