Amr Robotics Field Service Engineer - Milton Keynes, United Kingdom - Page Group

Page Group

Verified Company

Milton Keynes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join a team to execute service work on site throughout the UK & Ireland to the highest of standards following full in-depth Autonomous Mobile Robot and automation product training.

Build long term customer relationships within a team up and down the country to deliver effective response to specific customer requirements and concerns.

Client Details
Client is a global leader in Electrification, Process Automation, Robotics & Discrete Automation and Motion

Description

Main Accountability's - Responsibilities, Tasks & Interactions:

Service delivery-24/7 Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service

categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions,
upgrades and retrofits, end of life services, replacements, etc.).

Customer approach Contributes to customer satisfaction by executing Service work according to customer order and expectation on site.
Materials and supply Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for

Service activities.

Documentation and reports Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Troubleshooting Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure

and makes recommendations to avoid repeating the problem in the future.

Operational excellence Proactively identifies suggestions for product and quality improvement and communicates them further

organisation. Provides recommendations to management to improve operations and customer service.

Health, safety, and integrity Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Profile

Qualifications: