Cctv Operator - Birmingham, United Kingdom - MAN Commercial Protection

MAN Commercial Protection
MAN Commercial Protection
Verified Company
Birmingham, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

MAN Commercial Protection are looking for CCTV Control Room Operators in one of the biggest control rooms in the UK, covering 2500 cameras around the West Midlands.

Coverage focuses mainly on West Midlands Transport, but also focusing on towns and city centres around the West Midlands. You will patrol cameras and be on the alert for all types of crimes.

You will be dealing with emergency services on a daily basis aiding in live incidents, so a strong level of communication is required.


Shift Pattern:
Thursday, Friday, Saturday

Shift timings will be: 20:00-06:00.

**_
MAN Commercial Protection Ltd is an award-winning, national Top-20 specialist security provider.

Our industry recognition includes BSIA 'Business of the Year' 2021, and 'Contribution to the Industry' at the 2022 British Security Awards; come and join our team to find out why_**MAN Commercial are a family run business currently in our 30th year trading.

With our Head Office based in Solihull, West Midlands, we employ Security Officers throughout the whole of the UK.

We provide all aspects of manned guarding, specialising in door supervision, loss prevention, CCTV, concierge and reception, mobile response and keyholding services.


Applicants must be smart in appearance with a professional attitude, have excellent customer service skills, excellent punctuality & attendance, be observant, able to complete comprehensive incident reports, and have a drive to ensure the job is completed to the highest standards.


Main Responsibilities:


  • Carry out patrols of the cameras throughout the West Midlands.
  • Aiding the emergency services in live situations.
  • Aiding Police by searching and saving footage for vital information for their investigations.
  • Incident handler for local council Out of Hours
  • Dealing with social services and other organisations to aid members of the public.
  • Communicate with local town hosts and shops by radio.
  • Take emergency calls from the public via emergency help points in the control room.
  • Updating the public via social media of any updates in the West Midlands.
  • Working in conjunction with Highways England dealing with traffic management.
  • Be responsible for alarm calls across the West Midlands.

Qualities/Requirements:


  • CCTV Badge
  • Essential


  • Dual Badge

  • Advantage
  • Very strong communication skills.
  • Strong literacy skills.
  • Strong IT skills. (Dealing with Microsoft products).
  • Excellent phone manner.
  • Team player.
  • Polite & Enthusiastic.
  • You must be able to work on your own initiative
  • Full 5year checkable work/education history
  • You MUST hold a valid CCTV Licence

Benefits:


  • Full uniform supplied
  • Access to inhouse training (SIA and First Aid)
  • Free International Professional Security Association (IPSA) membership
  • Access to 24hour counselling helpline through IPSA
  • Access to 24hour legal helpline through IPSA
  • Double pay on Bank Holidays
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