Claims Handler - Milton Keynes, United Kingdom - Go 2 Gas Solutions Ltd
Description
Go 2 Gas Solutions Ltd are an emergency call out service working with insurance companies covering home emergency breakdowns.As we continue to grow, we are seeking some Claims Handlers to join our friendly team at our office in Milton Keynes.
In this role your main duties will include:
- Organising schedules and providing job information for our team of field-based Engineers
- Supporting the Service Manager by adhering to Service Level Agreements and meeting KPI's
- Working proactively and collaboratively with colleagues to ensure service standards are always met
- Able to adapt to different portals and systems
- Experience using Job Logics ( preferred but not essential )
- General office administration duties
- Good at problem solving
- Knowledge of plumbing and heating ( preferred but not essential )
- Able to remain calm and composed in a highpressure environment
- Good time management skills
- Strong Communicator
- Customer Service and administration experience
- Comfortable working independently and as part of a team
- Reliable and flexible
- Proactive
- Deadline driven
- Good understanding of route planning
- Strong knowledge of postcode areas an advantage but not essential as training can be given
Hours are from Monday to Friday
Overtime above the contracted hours is paid at 1.5
Salary
£24,000 - £26,000 per annum (depending on experience)
Job Types:
Full-time, Permanent
Pay:
£24,000.00-£26,000.00 per year
Benefits:
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Ability to commute/relocate:
- Milton Keynes, MK11 3HL: reliably commute or plan to relocate before starting work (required)
Experience:
- office enviroment: 1 year (preferred)
Work Location:
In person
More jobs from Go 2 Gas Solutions Ltd
-
Senior Bookkeeper
Milton Keynes, United Kingdom - 3 weeks ago
-
Evening Call Handler
Milton Keynes, United Kingdom - 3 weeks ago
-
Claims Handler
Milton Keynes, United Kingdom - 3 weeks ago