Ward Clerk - Northampton, United Kingdom - Northampton General Hospital NHS Trust
Description
Dryden Ward ClerkAre you looking for a new challenge where you could really make a difference?
An exciting opportunity has arisen for a ward clerk post in Dryden Cardiology ward.
We are looking for an enthusiastic and motivated individual who is keen to develop. You must be confident in your communication and have an excellent telephone manner.
Roles & Responsibilities
Corporate Responsibilities
Undertake training and professional development as identified in an annual performance review.
Supporting Clinical Excellence
Maintain good written and verbal communication between all departments and outside agencies.
Supporting Patient Excellence
Contribute to developing a welcoming atmosphere within the department making users of the department feel comfortable and at ease.
General Responsibilities
Answer telephone enquiries in an appropriate manner reporting information to patients, nursing staff and other members of the multi-disciplinary team.
Photocopy documents/notes as required.
Organise workload in conjunction with other members of staff reporting any problems as necessary.
Locate, collate, file and store patients notes and x-rays as appropriate.
Assist in the training of new members of staff.
Provide support to the inpatient ward when required.
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance.
We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence ValuesCompassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
Answer telephone enquiries in an appropriate manner, solving problems and reporting information to patients, nursing staff and other members of the multi-disciplinary team.
Use the computerised patient management system to access patient details, update information and make follow up appointments.
Photocopy documents/notes as required.
Locate, collate, file and store patient's notes as appropriate.
Contribute to developing a welcoming atmosphere within the department making users of the department feel comfortable and at ease.
Ensure that all mandatory training is up to date.
Organise workload in conjunction with other members of staff reporting any problems as necessary.
Undertake training and professional development as identified in an annual performance review.
Assist in the training of new members of staff.
Adhere to infection prevention guidance. Ensuring a clean workspace and that visitors are adhering to guidelines.
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