Patient Services Administrator - Stevenage, United Kingdom - East and North Hertfordshire NHS Trust
Description
An exciting opportunity has arisen to join the Ophthalmology team here at East & North Hertfordshire NHS Trust in Stevenage, as a Patient Service Administrator.
This role has shift working patterns (our shifts are 7-3, 9-5, 10-6, 12-8) and covering cross site covers and working on one Saturday a month.
Booking clinics, answering the phone, providing reception cover for clinics.
Cashing out clinics, liaising with clinicians and other staff to ensure smooth running of the department.
Report potential concerns regarding clinic availability to the line manager, anticipating future needs to ensure demands on the Lister Treatment Centre are met.
Monitor IT systems for potential duplicate entries or related referrals and take remedial action as necessary.
Use the PAS system, Choose and Book software to receive and manage referrals, support choice offers and book appointments.
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care.
Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.
We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees.This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests.
Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
In the paragraphs above you have read an overview about the role we would like to offer and general information about main duties of the post holder.
Please see attached - job description which describes in full details the duties, responsibilities and reporting relationships of the advertising role.
More jobs from East and North Hertfordshire NHS Trust
-
Weekend Ward Clerk
Stevenage, United Kingdom - 2 weeks ago
-
Administrative Support Officer
Stevenage, United Kingdom - 2 weeks ago
-
Research Nurse
London, United Kingdom - 2 weeks ago
-
Csw / Phlebotomist
Northwood, United Kingdom - 2 weeks ago
-
Receptionist/admin Support
Stevenage, United Kingdom - 1 week ago
-
Administration Assistant
Stevenage, United Kingdom - 3 weeks ago