IT Support Engineer - Chelmsford, United Kingdom - Venrec Group Limited

Venrec Group Limited

Verified Company

Chelmsford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Venrec are pleased to be recruiting on behalf of our client based in
Witham, Essex for an
IT Support Engineerto join their friendly and supportive team

The role entails:

Ensuring that all tickets dealt with in a timely manner and that they are updated accurately
Visiting clients premises in order to implement any fixes or to look at issues that cannot be resolved remotely
Using Remote Support Software to try and deal with clients problems
Documenting processes and procedures
Checking in the control console for issues and then resolving them
Building work stations and servers
Migrating data to cloud storage
Good attention to detail
A good attitude and presence towards clients
Good communication skills (telephone, written and face to face)
A full clean driving licence and access to your own car
A high level of knowledge and understanding of Networking switches, routers, IP, DHCP, DNS, ARP, VPN, Shares
A high level of knowledge and understanding of client operating systems (Windows 7, 8, 10)
Experience migrating, configuring and troubleshooting Microsoft 36
Experience disinfecting a PC with a virus or malware
Experience backing up and restoring files and folders, whole PC's and whole servers
Experience and understanding of scripting languages and command line
Experience with SBS 2008, 2011, Server 2008, Server 2012 and understanding server configurations for Exchange, IIS, DHCP, DNS, SMB, CIFS, joining and leaving a domain, credentials management, user management, active directory, group policy, file and folderpermissions and share permissions.