Technical Support Advisor with French and German - London, United Kingdom - Language Recruitment Services Ltd
Description
Technical Support Advisor with French and German
Up to £29,000 + bonus + excellent benefits
Hybrid, 3 days at Home, Based in Southwest London / Surrey
Permanent, full time
Job Reference CF1202471
NO SHIFT WORK
Excellent International Technical Support / 1st Line Support / Helpdesk Support role based In Surrey / Southwest London. Flexibility to work from home three days per week.
Language Recruitment Services (
LRS) is currently seeking a French and German speaking
Technical Support, 1st Line Support, Helpdesk Support Advisorto join a cosmopolitan and vibrant international company.
Technical Support Advisor with French and German duties:
- Manage queries of distributors and end users regarding technical issues of products
- Recreate customer technical issues in house to investigate the problem, providing regular updates to clients
- Maintain communication correspondence in the CRM systems and follow up with clients on unresolved communication
- Attend site visits with the team if required to resolve technical issues
- Provide monthly report to management and attend team meetings
Technical Support Advisor with French and German duties:
- Fluent in both German and French as well as English
- Previous experience in Technical Support, 1st Line Support or Helpdesk Support, or Customer Service experience working for tech companies
- Excellent communication skills spoken and written
- Good working knowledge of computer based systems
- Excellent numeracy and IT skills
If you have a strong interest in pursuing a career Technical Support, 1st Line Support or Helpdesk Support and use your languages, send your CV now have the opportunity to join a growing international team in and thrive industry
- Applications can only be accepted from individuals who are eligible to work in the UK._
- In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise._
- LRS is An Equal Opportunities Employer._
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