Contract Support - London, United Kingdom - Atalian Servest

Atalian Servest

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reference:
/OE/03-04/820/2/PR

Job Title:
Contract Support - PPM

Location:
London - Applicants must have the right to work in the UK

Salary:
Competitive

Contract:
Permanent

Hours per week:
Monday, Tuesday, Wednesday, Thursday, Friday - 08:00 - 16:30, 08:30 - 17: hours per week

Business Overview

The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

Our Technical Services division specialises in building services, delivering maintenance, repairs, and installations to ensure client properties are always safe, productive, and compliant.

Job Overview

We are currently recruiting for a Contract Support to join our passionate and driven Technical Services team based at our client's site in London.

Benefits

Access to Wagestream a financial wellbeing tool
Wide range of retail discounts
Discounted gym membership
Join our Cycle to Work scheme
Access to "CHROMA", our internal colleagueled diversity and inclusion community join a committee or take part in our events
Access to internal Mental Health First Aiders
Immediate access to "Opportunity" our internal Learning and Development platform
Required professional membership fees paid for
Win monthly Atalian Servest Superstar Awards

Key Responsibilities

Customer

Provide reporting/updates to operational teams or others as necessary to demonstrate the fulfilment of contract requirements.
Ensure client and internal systems are updated within set timescales throughout the life of the job.
Respond to all customer chases/escalations within internal SLAs.
Closing of tasks appropriately.

Team

Work together with wider teams including supervisors, managers and directors in order to achieve collaboratively.
Support manager with updates as and when required to work closely with the commercial admin team in order to speed up the job lifecycle.
Promote best practice health and safety amongst colleagues, engineering teams, subcontractors and clients always.
Escalate any perceived risks as necessary.

Commercial / Financial

Mitigate risk against performance penalties for failures by ensuring all tasks are updated timely and in line with contractual requirements.
Jeopardy Manage specific tasks in line with SLAs/KPIs in order to reduce financial penalties.
Ensure purchase orders are raised accurately.

Planning & Organising

Produce relevant information and updates required for inclusion in client/contract reports.

About you:

Security Clearance to NPPV/2, or Non-Police Personnel Vetting to Level 2 required to be undertaken.

Experience and Qualifications:

Experience working within a facilities management setting is advantageous.
Administrative experience is essential.
Good understanding and experience with Microsoft Office software packages and general IT knowledge.
Experience in using CAFM or other management systems.

Personal Attributes:

Selfmotivated and enthusiastic.
Excellent & articulate communication skills.
Organisation and time management.
Ability to work under pressure and tight deadlines.
Demonstrate good team working ability.
CTC Clearance is required.

How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs Apply)

Diversity & Inclusion
We are an equal opportunity employer and are proud of the diversity represented across our business.

In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2 Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.