Credit Controller - Liverpool, United Kingdom - Jackson Lees Group

Jackson Lees Group

Verified Company

Liverpool, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you wanting to join an award-winning Law firm?

Did you know we are rated 4.5 stars on Trust Pilot?

Do you want to use your legal knowledge to Make a Positive Difference?

Do you need a happy work life balance?

Who we are?

Jackson Lees Group is an award-winning, forward thinking law firm dedicated to making a positive difference to our clients in any way that we can, delivering a consistently excellent client experience.

Based in the heart of Liverpool with offices across the northwest, we are proud to offer a range of legal services to our clients.

With a history dating back to 1889, Jackson Lees Group has established itself as one of the most reputable law firms in the northwest, representing clients in some of the most influential cases in British history, including the Hillsborough Inquests, the Manchester Arena Inquiry, and the ongoing Covid Inquiry.

What do we need?

We are currently recruiting for a Credit Controller to be based in our Liverpool Office on a full time contract which allows for Hybrid working.

The purpose of this position is to provide first rate legal services to our clients according to their specific needs, ensuring full compliance with policies and procedures laid out by the group and by regulatory bodies.

To act as an ambassador for the group at all times, actively promoting its services.

What do you need?

Proven experience of Credit Control experience essential
Experience within a credit control team dealing with a high volume of transactions
Be able to detail experience of a successful track record of achieving cash collection targets
End to end credit control process
At least 1 year in this field
Computer Literate, especially in Excel
Polite and friendly
Ability to build long lasting relationships with Clients
Trustworthy
Experience of standard debt recovery is preferred but not essential

Key Accountabilities

Managing our customers to ensure payment to the agreed terms including negotiating payment plans
Providing high level of customer service
Dealing with customers on the telephone
Maintaining accurate records
Processing card payments
Confidence and persistence in chasing difficult aged debts
Ability to reconcile complex ledgers
Treating all customers professionally and in compliance with codes of practice
Negotiating payment plans with customers experiencing hardship
Ability to identify accounts which need to progress to legal action
Issuing Letters Before Action (in accordance with Pre Action Protocols)
Completion of court documentation as part of the recovery process.
This position can be taxing, particularly when dealing with customers experiencing hardship. You must have the ability to remain polite and sensitive towards customers and third parties whilst remaining committed to recovery of outstanding ledgers.

What's in it for you?

Competitive basic salary
25 days holiday (Plus Bank Holidays)
Access to internal training academy courses
Referral bonus
PayCare Health Provider
Pension Scheme
Employee Assistance Program
Fully equipped kitchen with free Coffee Machine
Hybrid working
Cycle to work Scheme
Internal Mentoring Scheme
Associate & Associate Director opportunities
Social Committees
Social Events
Jackson Lees Group is committed to fostering an accepting and inclusive environment for our people and clients. We know that Making A Positive Difference through the practice of law can be achieved best when we celebrate diversity of all kinds._

Applications
To apply, please send your CV, along with confirmation of your current salary and expected salary. Applications for this role close on 20th June.

Job Types:
Full-time, Permanent

Benefits: