Shop Supervisor - London, United Kingdom - Crisis

Crisis

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills, and contribute to Crisis' work in the community.

They have a unique contemporary visual identity and are dynamic and creative places to work.

Title:
Shop Supervisor

Salary:
£26,700 per year

Location:
Shop from Crisis Archway, 34 Junction Road, London N19 5RE & Shop from Crisis Islington, 211 Upper Street, London N1 1RL

Contract:
Permanent

Hours:40, five days over a seven-day rota

About the role
We are recruiting for a shop supervisor to join our growing group of charity shops.

This is a fantastic opportunity to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis' work ending homelessness.

We are currently recruiting for a role based in Shop from Crisis Archway and Islington, two of our busiest north London shops.

You will be managed by the Archway shop manager, but will spend approximately two days per week in our Islington shop.

You may also be asked to cover in other shops from time to time, mainly in north and east London.

This is a fixed term role for 12 months to cover a period of increased business in the shops.

However, we are growing and there may be opportunities to move into a permanent role once the contract is completed.

As shop supervisor, you will support the shop manager and assistant shop manager to deliver an outstanding customer experience.

You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock.

You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace.

You will work collaboratively with your team and will have opportunities to build your own skills and career progression through training and development.

About you

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail.

You will be seeking a challenge that stands out from other retail roles, and will be looking to build a career in this sector.

You will be committed to Crisis's values and mission to end homelessness.

You may have experience in:

shop supervisor, store supervisor, sales assistant, team leader, sales assistant, retail assistant, shop assistant, customer service, charity shop, charity retail.

Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:

Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
Mandatory pension scheme, with an employer contribution of 8.5%
25 days' annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

Closing date:
Sunday 25 August 2023 (at 23:59)

Interviews will be held in w/c 4th September 2023

Accessibility

Registered Charity Numbers:
E&W1082947, SC040094