Account Executive - Farnborough, United Kingdom - Aston Lark Limited
Description
We have a fantastic opportunity for an experienced
Account Executive to join us at our offices located in
Farnboroughon a hybrid approach.
If you have a background in
Motor Fleetinsurance and enjoy a fast-paced environment Aston Lark may be the place for you.
With the customer at the heart of everything, going the 'extra mile' to deliver a superior customer servicewill be second nature to you.
This role offers the opportunity to develop your motor trade insurance knowledge further by working within a highly supportive and specialised team, who are committed to your career development.
What you will be doing:
- To develop and maintain the relationship with existing clients and to target new clients from the market place by the effective marketing of current prospects.
- Establish and manage with each client a renewal strategy in accordance with the division's procedures/aims to maximise renewal success.
- Responsibility to ensure that clients are correctly and adequately insured for all of their insurance exposures and that correct advice is given.
- To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve client service standards.
- To take ownership of client accounts, resolving queries and problems in a timely and efficient manner to avoid credit control, bad debt and insurer reconciliation issues.
- To identify, seek to mitigate and respond appropriately to any conflicts of interest which may arise.
- To support the Division in the achievement of sales
- To be aware of, and to follow at all times, the firm's policy on Treating Customers Fairly.
- To actively crosssell products from other Divisions
- To maintain professional competence by complying at all times with the Training and Competence procedures of the firm.
- To actively seek feedback from clients and respond to feedback received.
- To undertake all other duties as reasonably required and directed.
You need to bring with you:
- Motor Fleet insurance experience is highly desirable
- Must have a minimum of 5 years' experience in providing specialist advice in the insurance market.
- Must be qualified to a minimum of Dip CII.
- Excellent level of technical insurance skills, to be assessed by regular inhouse testing.
- Excellent client service skills.
- Excellent negotiation and broking skills.
- Ability to persuade and influence others.
- Ability to troubleshoot and problem solve.
- Excellent oral and written communication skills.
- Ability to gather and analyse information from the client.
- Good understanding of Corporate Governance, financial awareness and how a business works.
- Ability to identify and respond appropriately to an individual client's level of understanding.
We can offer you:
-
Competitive salaries and a range of benefits.
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Minimum 25 days holiday, with the option to purchase more
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Health & Well-being through a 24/7 employee assistance programme for you and your family providing practical support on a range of issues such as health, money, and work.
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Hybrid working options to give you more flexibility to manage work and home life.
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Study Support and career progression opportunities. If you wish to study professional qualifications or develop your leadership skills, a personalised development plan is available to you through our L&D team and your manager.
Aston Lark is on a journey to become the most trusted Chartered insurance broker and employee benefits advisor in the industry.
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